Personalize Service to Reflect Generational Preferences
- Posted by Wanda Lenoir
- On February 14, 2023
- Cutting Edge Products Magazine, Personalize Service to Reflect Generational Preferences, Spotlight on Business, Training Employees, Wanda Lenoir
Consumers have expectations about the service they want to receive. For some generations, it's higher than others. However, what's required to deliver an exceptional shopping experience continues to evolve, placing greater demands on retailers. Businesses often assume customers are happy with their service if they receive few complaints. Staff members are trained to manage challenging
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