Training Employees Archives - Cutting Edge Products

Personalize Service to Reflect Generational Preferences

Posted by Wanda Lenoir
On February 14, 2023
Cutting Edge Products Magazine, Personalize Service to Reflect Generational Preferences, Spotlight on Business, Training Employees, Wanda Lenoir

Consumers have expectations about the service they want to receive. For some generations, it's higher than others. However, what's required to deliver an exceptional shopping experience continues to evolve, placing greater demands on retailers. Businesses often assume customers are happy with their service if they receive few complaints. Staff members are trained to manage challenging

Why is Training Employees a Challenge for Retailers?

Posted by Wanda Lenoir
On January 27, 2023
Cutting Edge Products Magazine, Hardware Industry Hiring, Spotlight on Business, Training Employees, Wanda Lenoir

Training new employees require a substantial investment of time and resources before they can contribute to the business. A survey conducted by the National Federation of Independent Business (NFIB), reveals that training is a challenge for small business owners for a variety of reasons that are within or beyond their control.