Ace Hardware is the world’s largest retailer-owned hardware cooperative, known to consumers as “the Helpful Place.” Now, with the latest results from Newsweek’s Most Trustworthy Companies in America rankings, it is also considered one of the most trustworthy places to shop and work.
2023 marks the second year for Newsweek’s Most Trustworthy Companies in America Ranking. Together with partner Statista, Newsweek created the ranking to help consumers, employees, and investors gauge the trustworthiness of companies they may be considering purchasing from, working for, or investing in.
Ace Hardware ranked as the #6th most trustworthy retailer in America. Newsweek’s retail category had the largest number of winners with 61 companies making the list. To view the full ranking, visit newsweek.com/rankings/most-trustworthy-companies-america-2023
“We are honored to be ranked as one of the most trustworthy companies in America,” said Kim Lefko, Ace’s Senior Vice President, Chief Marketing Officer. “Our 100,000 plus Red Vested Heroes working in over 4,800 neighborhood Ace Stores across the country, work hard to earn the trust of their customers during every visit searching for the right products and advice for their home project. It’s not just a jingle, it’s our commitment – Ace IS the helpful place.”
Newsweek evaluated a pool of 3,100 U.S. based companies with revenues over $500 million for the trustworthy ranking. Results were based on a survey of over 25,000 people in the US. A total of 700 U.S. companies across 23 industries were ranked.
In addition to its latest trustworthiness ranking from Newsweek, Ace Hardware has also achieved outstanding results in related industry rankings for consumer satisfaction. In 2022, Ace Hardware earned J.D. Power’s Highest Ranking for Customer Satisfaction among home improvement retail stores, a ranking it has achieved 15 out of the last 16 years.
About Ace Hardware
Ace Hardware is the largest retailer-owned hardware cooperative in the world with more than 5,600 locally owned and operated hardware stores in approximately 70 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Santa Catarina, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. In 2022, Ace ranked “Highest in Customer Satisfaction with Home Improvement Retail Stores” according to J.D. Power, 15 out of the last 16 years