Thank You for Your Service

Thank You for Your Service

  • Posted by Wanda Lenoir
  • On October 24, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
Over time, we may forget the “why” behind many of our country’s most celebrated holidays. The lines get blurred, and the meaning gets lost. Veterans Day is a time to honor all who have served in the armed forces and remember what they sacrificed for our freedom.
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Help Employees Cope with Burnout During the Holidays and Beyond

Help Employees Cope with Burnout During the Holidays and Beyond

  • Posted by Wanda Lenoir
  • On October 21, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
Just as customers experience burnout during the holidays, so do employees. It's crucial for employers to recognize the signs of burnout in their staff. Sales staff who serve customers may have to deal with shoppers with short tempers, communication barriers, or behave rudely. Interacting with overly emotional people can make work stressful and lead to burnout for your staff.
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Wrap Up Sales by Delivering a Memorable Customer Experience

Wrap Up Sales by Delivering a Memorable Customer Experience

  • Posted by Wanda Lenoir
  • On September 29, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
Competition from big-box retailers can be aggressive during the holidays. While it's essential to have a solid overview of the competitive landscape, success for Independents depends on identifying what your business does better than competitors and leveraging those strengths with consumers. Whether your brand is Walmart or Ace, consumers have certain expectations upon entering the store.
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Social Media Strategy: Identify the Goals You Want to Achieve

Social Media Strategy: Identify the Goals You Want to Achieve

  • Posted by Wanda Lenoir
  • On September 19, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
Social media has a tremendous influence on consumers’ buying habits and where they choose to shop. Although many independent retailers recognize the need for a social media presence for their business, developing an effective strategy is often a process.
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Engagement Declines as Younger Employees  Seek Fulfilling Jobs with Purpose

Engagement Declines as Younger Employees Seek Fulfilling Jobs with Purpose

  • Posted by Wanda Lenoir
  • On September 5, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
Younger employees are at a crossroads. Many feel that their companies are not fully invested in meeting their essential needs, so their level of engagement has declined significantly. Data collected by Gallup indicates that the level of engagement among all employees stagnated at the end of 2023 after reaching a high point in 2020.
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Six Easy Ways to Sharpen Your Networking Skills

Six Easy Ways to Sharpen Your Networking Skills

  • Posted by Wanda Lenoir
  • On July 29, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
Independent retailers often seek out new people and reconnect with old acquaintances when attending markets and conventions. Since store owners have a few days to get everything done, they must manage time wisely and only speak with select groups of people. These individuals can offer the expertise
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Start Planning Early for a Profitable Holiday Season

Start Planning Early for a Profitable Holiday Season

  • Posted by Wanda Lenoir
  • On July 11, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
Preparing for a profitable 4th quarter and holiday season requires careful planning and adequately managing inventory levels. Independent retailers must look at their businesses holistically and determine the best approach to generating in-store and online sales.
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Listen Up! The Power and Benefits of Customer Feedback

Listen Up! The Power and Benefits of Customer Feedback

  • Posted by Wanda Lenoir
  • On June 27, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
What customers say about your business determines its long-term success. Whether the feedback is given to you directly, on social media, or by word-of-mouth, consumers are influenced by other people’s opinions. There’s no shortage of feedback on products and services—some good, some bad. Customer feedback is an opportunity to improve when needed or commend your team for a job well done.
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3 Reasons Digital Marketing is Good for Business

3 Reasons Digital Marketing is Good for Business

  • Posted by Wanda Lenoir
  • On June 14, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
One mistake many small and medium-sized businesses repeat year after year is failing to make digital marketing a high priority. It is a missed opportunity that can be costly in the long run. The average person spends three hours a day on the internet searching for information, shopping, and communicating with other people
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Women Shoppers Say Men Are Treated Better in Hardware Stores

Women Shoppers Say Men Are Treated Better in Hardware Stores

  • Posted by Wanda Lenoir
  • On June 14, 2024
  • Cutting Edge Products Magazine, Wanda Lenoir
Women are no strangers to shopping in hardware stores, yet a recent survey indicates they don’t necessarily enjoy the experience. In the past, home improvement operations were male domains. However, women now play an instrumental role in completing DIY projects and hiring contractors
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