3 Things that Matter Most to Customers
- Posted by Contributor
- On November 30, 2022
- Cutting Edge Products Magazine, Matter Most to Customers, Spotlight on Business, Wanda Lenoir
Independent retailers wear many different hats to maintain day-to-day operations and deal with factors dependent on the economy's health. The local hardware store or home center is a unique business niche that caters to a specific segment of customers. Many of these family-owned businesses have been in the exact location for generations. They continue to exist when others have failed because they understand what customers want and expect of them.
• Sell quality products and services at a fair price that solves a problem or improves my home.
• Hire great employees who share information and knowledge to help me complete projects with confidence
• Make shopping enjoyable and convenient—get me out the door quickly.
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